1. Guarantee Coverage

1.1. This satisfaction guarantee ("Guarantee") applies to products purchased directly from Recoil Tactical Hobbies ("Seller") by the customer ("Buyer").

1.2. The Guarantee period begins on the date of delivery and extends for 30 calendar days ("Guarantee Period").

2. Conditions and Limitations

2.1. To be eligible for the Guarantee:

• The product must be in its original condition

• All original packaging, accessories, and documentation must be included

• The product must not show signs of damage, misuse, or unauthorized modification

• Proof of purchase must be provided

  2.2. The Guarantee does not cover:

• Normal wear and tear

• Damage caused by improper use, accidents, or modifications

• Products that have been used contrary to provided instructions

• Consumable items or disposable parts

• Digital products or services that have been accessed or downloaded

3. Return Process

3.1. To initiate a return under this Guarantee, Buyer must:

• Contact Seller through [specified contact method]

• Obtain a Return Authorization Number (RAN)

• Return the product in its original packaging with all included items

• Include the RAN and proof of purchase with the return shipment

3.2. Return shipping costs are the responsibility of the Buyer unless the return is due to:

• Delivery of defective products

• Incorrect items being shipped

• Products damaged during initial shipping

4. Refund Policy

4.1. Upon receipt and inspection of the returned product, Seller will:

• Process eligible refunds within 10 business days

• Return funds using the original payment method

• Deduct any applicable restocking fees or shipping charges

4.2. Refund amount will not include:

• Original shipping charges

• Installation or service fees

• Custom or personalized items

• Handling fees

5. Disclaimer

5.1. This Guarantee gives you specific legal rights. You may have other rights that vary by state or jurisdiction.

5.2. THE SELLER'S LIABILITY UNDER THIS GUARANTEE IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL THE SELLER BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES.

6. Modification

6.1. Seller reserves the right to modify these terms and conditions at any time without prior notice. Any modifications will not apply to purchases made before the modification date.

7. Contact Information

For questions or to initiate a return under this Guarantee, contact: